Returns and cancellations
Return the item on the agreed end date, at the same place it was handed over unless you agreed otherwise. Cancellations and extensions are requested through the booking in your dashboard.
Ending a rental
Return happens at the agreed date and location. Both sides confirm the return in the platform, and condition photos are recorded.
Extensions
Request an extension from the booking before the end date. An extension is only possible if the item is not already booked for those dates.
Cancellations
Cancel from the booking in your dashboard. Cancelling before the owner confirms is the simplest case; later cancellations are handled with the owner through RentToll support.
Maintained by RentToll Marketplace Operations · Last reviewed 2026-08-31 · This page describes how the RentToll marketplace actually operates.